Last updated: July 2018
What information we collect and why
When you purchase on www.wishandpink.com, we will ask for the following information. This information is necessary to collect payment, process and ship your order, and to communicate order status.
- Email address
- Shipping & Billing Address
- Phone number
- Payment details
You have the option during checkout to create an account with wishandpink.com. If you choose to create an account, we will create a profile containing your order history and stored addresses for easy access. All of your order history is stored within our system, so creating an account simply provides you with access to that information.
When you sign up for our email newsletter, we will ask for your email address. You can choose to stop receiving our emails at any time, by clicking “unsubscribe” at the bottom of any Wish & Pink marketing email.
When you contact us via email or phone, we will ask for information to identify you in our system (email address and/or full name). This is needed to provide timely assistance. We may also ask for your feedback in shopping or communicating with us to improve our services.
When you visit wishandpink.com, the following technical information will be collected to protect your data and our website. We also use this information to improve our shopping experience, products, and services provided.
- IP address
- Your browser type
- Your operation system
- Your browse behavior on our website, such as product pages visited
- Shopping behavior on our website, utilized for delivery of re-marketing and promotional offers.
We also use ‘cookies’ to collect data on pages you view on our site, as well as to power the delivery of re-marketing and promotional offers.
Ads on other sites
If you choose to give other sites your data (such as Google or Facebook) their rules apply to that data, not ours. We do purchase ads on these sites, so if you have provided them with your data, then you will likely see our ads on these sites. If you do not wish to see these ads, you will have to contact the other sites directly.
What do we do with your information?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you provide us including your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, we may send you emails about new products, promotions, and other updates from Wish & Pink.
Because we work with Automattic (for WordPress & WooCommerce) & MailChimp, we will share your data with them to host our digital channels, help us process data, process payments, fulfill orders, send marketing communications, or provide you with services while shopping with us. These companies are required by law to protect your data and cannot use your data with the exception of helping us provide you with products and services or as allowed by the privacy law and our contracts.
Each entity uses a combination of data centers and cloud service providers to store your personal data in the United States and Canada. When personal data is transferred to the United States, it is either done so through the EU-U.S. and Swiss-U.S. Privacy Shield Framework, or through contractual data protection addenda (DPAs) with third-party service providers. The EU-U.S. and Swiss-U.S. Privacy Shields are also considered adequate under the GDPR. Below are links to each service provider’s Privacy Shield certification statement:
How we get your consent
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a delivery or return a purchase, we imply that you consent to our collecting this data and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
Questions and contact information
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our team at [email protected].